Collecting system

Collect your empty cartridges and protect the environment

Support us and the environment by not disposing of empty ink- and toner cartridges in household waste. Instead, contribute them to a collection system for free. Through sustainable and resource-efficient recycling, your used printer accessories are given a new lease on life.

Collection Portal:

For this purpose, edding provides you with collection boxes for the return of empty cartridges of all brands and collects the filled boxes free of charge.

  1. Registration: Click on the provided link and register for the edding collection portal. After successful activation of your account (within 24 to 48 hours), you’ll receive a confirmation email with your login details.
  2. Ordering Collection Boxes: Log in to our collection portal with your username and password to request free collection boxes.
  3. Collection: We kindly ask you to place the empty cartridges in protective film or leave them completely unpacked in the boxes.
  4. Collection Box Pickup: Once your box is well-filled (approximately 20 toner cartridges or about 100 ink cartridges), you can request free collection box pickup through the collection portal.

Go to Colletion Portal

Service hotline


01805 - 33 30 53
Mon-Fri from 8 a.m. to 5 p.m. (local time), 14 eurocents/min. from a German landline. Mobile charges will vary.

Service hotline

Printer cartridges

00800 - 4038 4000
Mon-Thurs from 8 a.m. to 5 p.m., Fri from 8 a.m. to 4 p.m. (local times). Calls are free.